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Vacancy Details

McCann Health - Business Support Services - UK

Desktop Support Engineer

McCann Health Medical Communications, part of McCann Health, is looking for a talented, enthusiastic and committed  Desktop Support Engineer to join our IT team, supporting our global agencies with advice and support on a range of hardware and software packages. 

The successful applicant will be a confident communicator who is passionate about providing a high level of support to our teams. You may be recently qualified, or have customer service experience in a different role, either way you will need a proactive approach and a willingness to learn.

Day to day responsibilities will include troubleshooting and support for hardware and software. You will also be responsible for managing an inventory of equipment and setting up new starters, ensuring anti-virus and windows updates are completed, and administering mobile devices.

A good working knowledge of Microsoft operating systems and Microsoft Office would be beneficial. Our ideal candidate will also have some understanding of hardware set-up and configuration.
If you would like to join an award winning business where you can develop your career IT support, then we would love to hear from you.   

At McCann Health Medical Communications, we welcome applicants with disabilities. Please advise us of any support needs you have at interview stage.

Closing date for applications: 21 Dec 2020