[Skip to Content]

Vacancy Details

CMC Connect - US

Client Service Director

Do you want to engage our clients and lead your teams to success?  Are you a strategic thinker who provides innovative solutions which lead to client growth?

At CMC Connect, our business has grown significantly during the last two years, a trend which is set to continue in 2020 and beyond. We're looking for growth focused Client Service Director to build on this success and help us to continue to expand our client base as well as developing our existing relationships through exceptional strategy and delivery.

The Client Service Director role will involve leading the way in writing proposals, leading pitch teams and developing new accounts; setting the solid foundations for account teams to take forward and grow. In this high impact role, you will be front and centre of CMC Connects continued growth plan.
You will thrive on the variety and pace of working with a wide range of clients, therapy areas and service offerings and will relish the challenge of turning opportunities into successful new relationships.

You will have a passion for exploring clients' goals and providing solutions to achieve and exceed them, working as a strategic partner to the client and aligning our vision with theirs. You are looking for the chance to use your extensive experience in global medical communications to lead multi-disciplinary pitch teams in responding to new and exciting opportunities as well as developing the skills of the people that you lead.

You will be an inspirational, driven and credible leader with the ability to communicate a vision and take all stakeholders along your journey, including client teams, key opinion leaders and colleagues. Your exceptional presenting and writing skills will enable you to really bring to life the CMC Connect offering, matching our skills, experience and approach to the client's needs.

If this describes you, we can offer you a fresh challenge in your career as well as a working environment that is genuinely collaborative, with the ability to balance your career and home life through a supportive and flexible culture and an extensive benefits package. 

We welcome applicants with disabilities. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, and you wish to ask, please contact the HR team at +1 201 561 8637.

We are McCann Health, one of the most awarded global healthcare communications networks. We believe that Diversity and Inclusion are foundational to achieving our mission – to help our client’s brands and businesses play a meaningful role in people’s lives. We view diversity as a business imperative that, when incorporated into all agency practices, becomes a competitive advantage, driving growth and organizational sustainability. As we position ourselves for a future of increased competition and disruption, we’re accelerating beyond merely acknowledging differences. Our philosophy is that consistent practices and deliberate actions that foster an inclusive culture, unleash the creative power of our talent and our work. We call this Conscious Inclusion.

Closing date for applications: 26 Feb 2021